Are the products offered gluten-free?
All Heinz Ketchups, with the exception of Heinz Organic Ketchup, are free of gluten-containing ingredients. Heinz Dijon Mustard also is free of gluten-containing ingredients.
Are the products offered Kosher?
Heinz Ketchup and Heinz Dijon Mustard are certified as Kosher (OU) through the Union of Orthodox Jewish Congregations of America located in New York.
Do the products need to be refrigerated?
Because of their natural acidity, both Heinz Ketchup and Heinz Dijon Mustard are shelf-stable. However, product stability after opening can be affected by storage conditions. Therefore, we recommend that these products, as with any processed food, be refrigerated after opening. Refrigeration will maintain the best product quality after opening.
Are the products safe to eat?
Yes, all products ordered are edible and have at least a six-month shelf life.
How many words can you fit on a label?
The number of words that can fit on a label depends on the bottle size that you are ordering. The best practice is to type out your message and see how it fits. You will not be allowed to continue typing once your message exceeds the label space. The preview window will show you how the final printed label will appear.
Do you offer any other bottle options/sizes?
Currently we do not offer any other options for customization. Please provide us with feedback on other products you would like to see, and they may be implemented in the future if we receive similar requests from others.
Are these bottles available in stores?
Customized bottles are available only through myHeinz.com.
Are nutrition facts included on the product?
Yes, every product contains an ingredients statement, a nutrition facts statement, the net weight of the product, and place of manufacturing.
Do you offer any type of decorative packaging options (i.e., ribbon, boxes, bows, etc.)?
Currently we do not offer gift boxes, ribbon, etc. Please check back, as this is an option that may be added at a later date.